Effective Date: November 2025

1. Introduction

These Terms and Conditions (“Terms”) govern your use of Winston Patrol Security Services Ltd’s website and services. By accessing our website or engaging our services, you agree to comply with these Terms.

If you disagree with any part, please do not use our website or services.

2. Use of Our Website

• You agree to use this website lawfully and only for its intended purpose — to learn about or request Winston Patrol’s security services.
• You will not attempt to hack, copy, or misuse any part of our website, materials, or systems.
• Content on this site, including text, images, and trademarks, is owned by Winston Patrol Security Services Ltd and protected by copyright laws.

3. Service Engagement

When you request a service, quote, or contract from us, additional terms may apply — such as payment details, scope of service, and duration.

• Services begin only after official confirmation from Winston Patrol.
• All service requests are subject to availability and site assessment.
• We reserve the right to decline unsafe or unlawful engagements.

4. Payment Terms

• Payment terms are outlined in each specific contract or quotation.
• Late payments may result in service suspension until balances are cleared.
• All prices are in Kenyan Shillings (Ksh) unless otherwise stated.

5. Limitation of Liability

While we strive to provide the highest standards of safety and professionalism:

• Winston Patrol Security Services Ltd shall not be liable for indirect, incidental, or consequential damages arising from use of our services or website.
• Our total liability shall not exceed the amount paid for the specific service under dispute.

Our insurance coverage (up to Ksh 10 million) ensures client protection in the event of proven negligence.

6. Client Responsibilities

To ensure effective protection, clients must:

• Provide accurate information during assessments and contracts.
• Allow reasonable access for our guards, technicians, or supervisors.
• Report suspicious activities or incidents promptly to our control center.

Failure to cooperate may limit our ability to deliver agreed services.

7. Intellectual Property

All materials, trademarks, and content appearing on this website belong to Winston Patrol Security Services Ltd. You may not reproduce, republish, or distribute any part of this site without written permission.

8. Termination of Service

We reserve the right to suspend or terminate service if:

• The client violates contractual terms.
• Payment obligations are not met.
• The engagement poses a risk to our personnel or company reputation.

9. Privacy and Data

Your data is handled in accordance with our Privacy Policy, which forms part of these Terms.

10. External Links

Our website may contain links to third-party sites. We do not control or endorse their content and are not responsible for their practices.

11. Changes to These Terms

Winston Patrol Security Services Ltd may update these Terms at any time. The latest version will always be posted on our website.

12. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Any disputes shall be resolved under Kenyan jurisdiction.

13. Contact Information

Winston Patrol Security Services Ltd
Mega City Mall, Kisumu, Kenya
0722 853 437 | wistonpatrolservices@gmail.com